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Decoding CPT 98980: RTM Treatment Management Services

Understand CPT code 98980 for Remote Therapeutic Monitoring treatment management, including criteria, billing strategies, and documentation tips.
December 18, 2024
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There are six CPT® codes used by providers for Remote Therapeutic Monitoring (RTM), four of which are relevant to musculoskeletal (MSK) conditions. Furthermore, the RTM CPT codes are broken down into two basic types: service codes and treatment management codes.

In this blog, we’ll explore RTM CPT Code 98980, highlighting its focus on patient monitoring well as the billing and documentation requirements

Remote Therapeutic Monitoring CPT® Code 98980: Monitoring/Treatment Management Services, First 20 Minutes

Remote therapeutic monitoring treatment management services, physician/other qualified health care professional time in a calendar month requiring at least one interactive communication with the patient/caregiver during the calendar month; first 20 minutes.

  • If you perform a total of 20 minutes during the month speaking directly with the patient regarding their therapy program, monitoring their pain level data, and reviewing their exercise compliance, you qualify to bill this code. However, if you perform only 19 minutes of these services, and/or have not had at least one interactive communication, you do not qualify.

What is interactive communication?

Interactive Communication for RTM can include a phone call or two-way audiovisual communication (FaceTime, Zoom, Microsoft Teams). Any communication tools should be evaluated for HIPAA compliance. Text messaging and e-mail do not qualify.

CPT Code Type:

Treatment Management Code

Who Can Bill 98980:

According to the Centers for Medicare & Medicaid Services (CMS), the CPT® codes for RTM can be billed by “physicians and other eligible qualified healthcare professionals.” This includes the following clinicians:

  • Physicians
  • Physical Therapists
  • Occupational Therapists
  • Speech Language Pathologists

The 2024 CMS Final Rule brought clarification to the rules of General Supervision. This important provision allows Physical Therapists and Occupational Therapists in private practice to provide general supervision for RTM services furnished by their PTAs and OTAs, respectively. This supports RTM management services to be performed outside of the clinic, which is instrumental to providing comprehensive at-home support for patients. 

Only one practitioner can bill RTM CPT code 98980 in a 30-day period, even if the patient has been provided multiple medical devices from multiple practitioners.

In all cases, providers must practice in accordance with applicable state and scope of practice laws. 

Is a CQ or CO modifier needed for RTM?

If CPT codes 98975, 98980, and/or 98981 are provided in whole or in part by a physical therapist assistant (PTA) or an occupational therapy assistant (COTA), you will need to append the CQ or CO modifier respectively to those codes on the claim form. The CQ or CO modifier does not apply to 98976, 98977, or 98978.

Billing Frequency:

RTM CPT code 98980 may be billed once at the end of the calendar month

In the 2024 Final Rule, CMS clarified the 16-day data requirement does NOT apply to RTM treatment & management services

Clinical Example:

A Physical Therapist Assistant (PTA) dedicates time to analyzing and interpreting the patient's submitted data, both subjective and objective. They provide email updates to the patient’s in-clinic therapist regarding progress and engage directly with the patient through texts, emails, and a phone call to address questions about their home exercise program. Since these activities exceeded 20 minutes and included at least one interactive communication, the provider can bill CPT Code 98980 for the first 20 minutes of their efforts.

Required Documentation for CPT Code 98980:

  • Document the date and minutes that the therapist or assistant analyzed the transmitted data
  • Document the date and minutes of each interactive communication with the patient and/or caregiver, the format of the interactive communication, and what was discussed during each interactive communication
  • Document changes to the plan of care because of the data analyzed and/or patient/caregiver interactive communication(s)

RTM CPT Code Questions?

Created alongside clinicians and experts in billing and compliance, Limber Health's RTM Billing & Coding Guide offers an in-depth look at all of the Remote Therapeutic Monitoring CPT codes, best practices for billing and documentation and answers your frequently asked questions. Click the button below to download your free copy of the guide.

The information provided here about the Remote Therapeutic Monitoring CPT Codes is for informational purposes only and does not constitute billing or legal advice.

Download our Free RTM Billing Guide